Shipping Policy

Effective Date: September 2026

LuxeHardwareStudio provides shipping services for eligible sofas and living room furniture purchased through www.luxehardwarestudio.com within the United States.

Free Standard Shipping

We offer Free Standard Shipping on eligible orders within the United States.

Any alternative delivery services, special handling fees, or applicable charges will be displayed during checkout when available.

Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully confirmed.

Large furniture orders may require additional coordination before shipment.

Processing times may occasionally be extended during holidays, promotional periods, or unusually high order volumes.

Delivery Time

Standard delivery is generally expected within 2–3 business days after order processing.

Delivery estimates are not guaranteed and may be affected by weather, holidays, carrier schedules, transportation conditions, incorrect addresses, or other circumstances outside our control.

Tracking Information

When tracking information becomes available, it will be sent to the email address associated with the order.

Customers may use the tracking information to monitor shipment progress.

Shipping Address

Customers are responsible for entering a complete and accurate delivery address during checkout.

Please carefully review apartment numbers, unit numbers, ZIP codes, and other delivery details before submitting an order.

Additional costs or delays caused by incorrect or incomplete address information may be the customer's responsibility.

Furniture Delivery

Before ordering a sofa or other large furniture item, customers should make sure that the product can reasonably fit through doors, hallways, stairways, elevators, and other access points.

Customers are responsible for ensuring that the delivery location is suitable for the purchased furniture.

Damaged or Missing Items

Please inspect your shipment as soon as possible after delivery.

If a sofa or furniture item arrives damaged, defective, incorrect, or appears to be missing components, contact info@luxehardwarestudio.com within 48 hours of delivery.

Please provide your order number and photographs of the product, packaging, and visible damage when applicable.

Contact Information

LuxeHardwareStudio
Website: www.luxehardwarestudio.com
Email: info@luxehardwarestudio.com
Phone: +1 (612) 208-2510
Address: 7845 Southtown Center #101, Bloomington, MN 55420, United States
Business Hours: Monday–Friday: 9:00 AM–6:00 PM CT; Saturday: 10:00 AM–4:00 PM CT; Sunday: Closed